Elements and Performance Criteria
- Take control
- Control is established in accordance with designated responsibility/authority
- The identity of the controller is communicated to participating organisations/authorities and to relevant authorities/organisations pertinent to the emergency/incident situation
- The nature and complexity of the emergency/incident is identified through liaison with relevant personnel/authorities
- Establish a control facility
- An appropriate control facility is established in accordance with approved operating procedures and principles
- The establishment of the facility is communicated to participating and relevant personnel/authorities
- Communication systems and procedures are established to facilitate the functions of control
- Establish and maintain a control structure
- A control structure is established appropriate to the nature and complexity of the emergency, encompassing specific roles and responsibilities of each participating organisation
- The control structure is expanded or contracted in response to changes within the emergency environment
- Control systems are managed ensuring flow of information is clear, accurate, timely and follows agreed reporting mechanisms
- Control systems are managed ensuring human, physical, fiscal and communication systems are identified, allocated and deployed in accordance with the control structure
- Control systems are managed ensuring accurate recording and reporting systems are established and maintained
- Establish procedures to permit control to be exercised
- Control structure is communicated to participating organisations and relevant authorities/individuals who may have a regulatory or economic interest applicable to the emergency/incident
- Communication is implemented to provide an effective exchange between the controller and all organisations engaged in the emergency, supporting organisations, coordinator, higher authorities, media
- Liaison is initiated and maintained with those organisations that may provide information or resources applicable to the emergency/incident
- Assess the situation and determine priorities
- Information about emergency is sought from participating organisations and relevant sources
- The nature, extent and potential of the emergency is continually assessed
- Relevant information is analysed and processed to establish priorities for dealing with the emergency/incident
- Desired objectives are determined to effectively manage the emergency/incident
- Objectives and priorities are continually reviewed in light of information updates, reports and feedback
- Develop control plan
- Implement control plan
- Conclude emergency activities
- Review emergency activities